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Refund Policy

Last updated: July 4, 2025

At KIGHT INDIA SERVICE PRIVATE LIMITED, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to assist.

This Refund Policy is applicable to orders placed on kightcart.in — our official grocery delivery platform in India.

By placing an order, you agree to our refund terms as detailed below.

Eligibility for Refunds

  1. Refunds are only processed for items delivered in a damaged, defective, or incorrect state.
  2. Request must be raised within 48 hours of delivery.
  3. Product must be unused and in original packaging (where applicable).
  4. Fresh produce and perishable goods are not eligible for return/refund.
  5. Refunds are subject to inspection by our support team.

Refund Request Process

  1. Email your request to with order ID and issue details.
  2. Attach photos of the item(s) if applicable.
  3. Our support team will verify and confirm eligibility.
  4. Once approved, refund will be credited within 5-7 business days to your original payment method.

Note: Shipping or delivery charges are non-refundable.

Non-Refundable Products

Order Cancellations

Orders can only be cancelled before dispatch. Once dispatched, orders cannot be cancelled or modified.

Contact Us

For refund-related queries, reach out to us at .

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Your Cart (2)

Product
Fresh Organic Vegetables Pack
₹199
Product
Fresh Salad Mix with Dressing
₹149
Subtotal: ₹348