KightCart - Online Grocery Delivery

Common Questions

What are your delivery timings?

We deliver from 8 AM to 9 PM daily, including weekends. Same-day delivery available for orders placed before 12 PM.

Do you deliver to my area?

We currently serve all major areas in Bangalore, Mumbai, Delhi, and Hyderabad. Enter your PIN code at checkout to confirm delivery availability.

What is your delivery charge?

Free delivery on all orders above ₹500. Below ₹500, a nominal delivery fee of ₹40 applies.

What payment methods do you accept?

We accept all major credit/debit cards, UPI (PhonePe, Google Pay, Paytm), Net Banking, and cash on delivery.

Is cash on delivery available?

Yes, cash on delivery is available for all orders. Please keep exact change ready for our delivery executive.

How do you ensure product quality?

We source directly from trusted farmers and brands. Our quality team checks all products for freshness before dispatch, especially for fruits, vegetables, and dairy items.

What if I receive damaged/spoiled items?

We offer 100% refund or replacement for damaged/spoiled items. Please report within 2 hours of delivery by calling our customer care or through the app.

Do you carry organic products?

Yes! We have a dedicated "Organic Store" section with certified organic fruits, vegetables, pulses, spices, and more from trusted brands.

How do I track my order?

You can track your order in real-time through our app or website. We'll also send SMS updates at key stages of your delivery.

Can I modify or cancel my order?

You can modify or cancel your order within 30 minutes of placing it through your account. After that, please call our customer care for assistance.